Privacy Policy

1. Information We Collect

To provide our educational services, we may collect basic information that you voluntarily provide while creating an account or using the platform.

• Your name
• Email address
• Account information
• Learning progress and quiz results
• Subscription information related to your selected plan

We only collect information that is necessary for providing and improving our services.

2. How We Use Your Information

Your information is used solely to operate and improve Promotion Session.

• Create and manage your account
• Provide access to study materials, notes, quizzes, and exams
• Save your learning progress and performance records
• Process subscriptions and premium features
• Respond to support requests
• Improve platform performance and user experience

We do not sell, rent, or trade your personal information to third parties.

3. Data Security

Protecting your information is important to us.

We use secure technologies and trusted service providers to help safeguard user data against unauthorized access, misuse, or disclosure.

While no online service can guarantee absolute security, we continuously work to maintain a safe and reliable learning environment for all users.

4. Subscription and Refund Policy

Promotion Session offers both free and premium educational content.

• Section 1 remains available free of charge for all users.
• Additional content and features are available through Basic, Standard, and Premium subscription plans.
• Users who purchase a subscription may request a refund within 3 days of the purchase date.
• Refund requests are reviewed according to our refund guidelines and applicable payment provider policies.

Our goal is to ensure users receive fair value and a positive learning experience.

5. Account Deletion and Data Removal

You remain in control of your account and personal information.

• Use the account deletion option available within the platform when provided.
• Contact us directly through email.
• Upon receiving a valid request, we will remove your account and associated personal information within a reasonable period, typically within 30 days.

6. Your Privacy Rights

We believe users should have control over their information.

• Access your personal information
• Correct inaccurate information
• Delete your account and personal data
• Receive a copy of available account data
• Withdraw consent where applicable

We will make reasonable efforts to respond to privacy-related requests promptly.

7. Third-Party Services

To provide a secure and reliable experience, Promotion Session may use trusted third-party services that support the operation of the platform.

• Firebase (authentication, database, and storage services)
• Google Analytics (platform performance and usage insights)

8. Children's Privacy

Promotion Session is intended for students and exam candidates.

We do not knowingly collect personal information from children in violation of applicable laws. If a parent or guardian believes that personal information has been provided improperly, they may contact us and we will take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect improvements, legal requirements, or service changes.

When significant changes are made, the updated version will be published on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

• Email: promotionsession@gmail.com
• Location: Lahore, Punjab, Pakistan

We are always happy to assist our users and address any privacy-related concerns.